Consent for SMS Communication:
Information obtained as part of the SMS consent process will not be shared with third parties.
Types of SMS Communications:
If you have consented to receive text messages from ThisTVPro, you may receive text messages related to the services you receive. Below are examples:
Opt-In Method: Customers will opt-in for SMS messaging from ThisTVPro through intake forms on their website. This agreement for SMS will not be shared with third parties for marketing purposes.
Opt-out: Customers will be able to opt out of SMS messaging from ThisTVPro by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. They can opt back in at any time by replying to START.
Help: For assistance, text “HELP” or visit the Privacy Policy.
Message Frequency: The SMS message frequency will be from 50 to 1000 text messages daily across all users.
Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Types of SMS Communications
- Account notifications
- We update customers with account information.
- We send customer reminders of their appointments.
- We exchange pictures.
- We let the customer know when their technician is on his way.
Customer care
- We might ask the customer to send us pictures of their issues.
- We may ask customers for warranty-related information.
- We might ask the customer for equipment information.