At ThisTVPro, I am committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how I collect, use, and share your information when you use my services, including TV mounting, TV installation, and related services.
1. Information I Collect
When you engage with my services, I may collect the following personal information:
- Contact Information: Name, phone number, email address, and service address.
- Service Details: Information related to your TV mounting needs, such as TV model, wall type, and installation preferences.
- Payment Information: Billing details, though payment processing is securely handled by third-party providers.
- Communication Preferences: Your preferences for receiving service updates, appointment confirmations, and promotional messages, including SMS consent.
2. How I Use Your Information
I collect and use your personal information to:
- Schedule and confirm service appointments.
- Provide customer support and service updates.
- Process payments securely.
- Send SMS notifications related to your service, including appointment reminders and confirmations.
- Improve my services and customer experience.
3. Who I Share Your Information With
I do not sell, rent, or trade your personal information. However, I may share your information with:
- Service Providers: Trusted third parties that help me facilitate payments, schedule appointments, or provide technical support.
- Legal & Compliance Purposes: If required by law, I may disclose your information to comply with legal obligations or respond to lawful requests.
4. SMS Consent & Privacy
I value your privacy and respect your communication preferences.
- SMS consent is not shared with third parties for marketing purposes.
- You may opt in to receive SMS updates regarding your service. You can opt out at any time.
- Message and data rates may apply, depending on your carrier plan.
5. Data Security
I take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While I strive to protect your data, no transmission over the internet or SMS can be guaranteed 100% secure.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of SMS or email communications at any time.
- Request details about the information I collect and how it is used.
For any privacy-related concerns, please contact me at:
ThisTVPro
Phone: (703) 861-3780
Email: admin@thistvpro.com
7. Updates to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on my website, and I encourage you to review it periodically.
By using my services, you acknowledge that you have read and agree to this Privacy Policy.